- 1 Introduction
- 2 Data Collection
- 3 Use of information
- 4 Data sharing
- 5 Cookie Policy
- 6 Data retention
- 7 Your rights
- 8 Children's privacy
- 9 Security Measures
- 10 Policy changes
- 11 Contact
Introduction & scope
Bmwbet is one of Bangladesh's most trusted online Sports Betting platforms. We believe that every member's personal data belongs to them, and protecting it is our responsibility. This Privacy Policy explains what information bmwbet collects, why we collect it, how we use it, and the steps we take to keep your data safe.
This policy applies equally to the bmwbet.im website, mobile application, and all other associated platforms. It takes effect from the moment you create an account, make a deposit, or participate in any betting activity on bmwbet.
Bmwbet has always believed in full transparency. If you have any questions about your data, please reach out to our support team — we are always ready to assist.
If you have any trouble reading this Privacy Policy or find anything unclear, email us directly at support@bmwbet.im. Our team will respond in English as quickly as possible.
What Data We Collect
Bmwbet only collects information that is necessary to provide its services. Requesting unnecessary personal data goes against our policy. Below is a detailed breakdown of the types of information we collect:
Registration & Identity Information
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full Name, Date of Birth | KYC Verification & Age Confirmation |
| Contact information | Mobile number, email address | Account Verification & Support |
| Address Information | Division, district, full address | Identity Verification & Legal Compliance |
| ID document | NID number, passport number | KYC & fraud prevention |
| Financial Information | Mobile Banking Number | Payment processing |
Automatically Collected Information
When you use bmwbet, certain information is collected automatically:
- IP Address & Device Identifiers
- Browser Type & Operating System
- Platform activity logs (login times, betting history)
- Cookies & Session Data
- Referral Source Information
How Your Information Is Used
Bmwbet uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The use cases are outlined in detail below:
- Account Management: To verify registration, login, and ensure account security
- Payment Processing: To process deposit and withdrawal transactions
- KYC verification: To verify member identity and age
- Fraud Prevention: To detect multiple accounts, bonus abuse, or suspicious activity
- Support services: To handle your requests and resolve complaints
- Relevant notifications: To inform you of bonuses, promotions, and important updates (only with your consent)
- Legal obligations: To fulfill legitimate requests from regulatory authorities
- Platform improvement: To analyze and improve the user experience
Data sharing & disclosure policy
Bmwbet does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:
Limited sharing scenarios
- Payment Partners: With payment processors such as bKash, Nagad, and Rocket — solely to complete transactions. They operate under their own privacy policies.
- Legal authorities: To comply with valid court orders or government investigations as required under Bangladeshi law.
- Technology service provider: Hosting, cybersecurity, or analytics partners — all operating under strict confidentiality agreements.
- Business Transfers: In the event of a merger or acquisition, data may be transferred to the new entity, and members will be notified in advance.
Cookie Policy
Bmwbet uses cookies on its website and app. Cookies are small text files stored in your browser that help improve platform functionality.
| Cookie type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookie | Maintaining Login State | Until end of session | |
| Security cookie | CSRF & Fraud Prevention | Until end of session | |
| Preference Cookies | Remembering language and UI preferences | 1 year | |
| Analytics Cookies | Platform Usage Analytics | 6 Months |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.
Data retention period
Bmwbet does not retain your data indefinitely. Each type of information has a defined retention period:
- Account information: For the duration of active account and 5 years after closure (due to legal obligations)
- Financial Transaction Records: Minimum 7 years (as required by financial regulatory guidelines)
- Betting history: For the duration of active membership and 3 years after account closure
- KYC Documents: 5 years after account closure
- Support contact log: 2 years
- Cookie & Session Data: Until end of session or up to 1 year
Your rights
As a bmwbet member, you have several important rights over your personal data. These rights are always active and we respect them fully:
How to Exercise Your Rights
To exercise any of the above rights, email us at support@bmwbet.im. Once your identity is verified, we will process your request within 30 days.
Children's privacy
Bmwbet is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is carried out for every applicant at the time of registration.
- Any attempt to open an account by a person under 18 years of age will be rejected
- If any minor's information is collected inadvertently, it will be deleted as soon as we become aware of it
- If parents believe their child's information has been collected, please contact us immediately
Security Measures
Bmwbet uses industry-leading technology to protect your data. Our security framework operates across multiple layers:
- Transport Layer Security: All data transmissions are encrypted using TLS 1.3 protocol
- Database Encryption: Stored sensitive data is protected with AES-256 encryption
- Two-Factor Authentication (2FA): Additional security verification at account login
- Firewall & DDoS Protection: Protects the platform against cyberattacks
- Access control: Staff are granted access only to the data necessary for their role
- Regular Penetration Testing: Third-party security audits at least twice a year
- Incident Response Plan: Rapid response plan in place for any security incidents
That said, no online platform can guarantee 100% security. We strongly recommend using a strong password and notifying us immediately if you notice any suspicious activity on your account.
Privacy Policy changes
Bmwbet may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you accordingly:
- Minor Updates: The update date on this page will be revised accordingly
- Moderate Updates: Platform notifications and email notices are sent to you
- Major Updates: Members are notified at least 14 days before changes take effect
Continued use of bmwbet after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to get in touch. bmwbet's dedicated support team is always ready to assist.
Our privacy team typically responds within 24 to 48 hours.
To exercise any data rights, write "Data Privacy Request" in the email subject line and include your registered mobile number or email address. We will verify your identity and process your request as promptly as possible.
For more details, visit our FAQ Page View or Responsible Gaming Read the section.